Terms of Service
SMS Messaging Terms & Compliance
These terms apply to SMS communications sent by Capital Clear Pool Service related to appointments, service updates, rescheduling, and customer support.
Program Description
This messaging program sends appointment confirmation and reminder messages to customers who have booked a service with Capital Clear Pool Service through our website at capitalclearpool.com, or through our scheduling forms, and have explicitly opted in to receive SMS notifications. Messages may include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.
Opt-in is collected via web forms or scheduling forms with a dedicated checkbox for SMS consent.
Cancellation Instructions
You can cancel the SMS service at any time by replying STOP to the same number that sent you messages. After you send STOP, we will confirm your unsubscribe status via SMS. You will no longer receive SMS messages unless you re-opt in.
Support Information
If you experience issues with the messaging program, reply HELP for assistance or contact us at [email protected] or call (916) 740-7404 during business hours.
Carrier Liability
Carriers are not liable for delayed or undelivered messages.
Message & Data Rates
Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.
Supported Carriers
Our SMS program works with major U.S. wireless carriers including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
Age Restriction
You must be 18 years or older to participate in our SMS program.
Privacy Policy
For privacy-related inquiries, please refer to our Privacy Policy.
General Terms
This website (the “Site”) is owned and operated by Capital Clear Pool Service (“Company,” “we,” “us,” or “our”). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these terms, our Privacy Policy, and any additional terms that may apply to specific sections of the Site or to products and services available through the Site.
Accessing the Site in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.
We reserve the right to update these Terms of Service from time to time by posting the revised terms on this website. By continuing to use the Site after changes are posted, you accept the Terms of Service as modified.
Intellectual Property Rights
Our Limited License to You
This Site and all materials available on the Site are the property of Capital Clear Pool Service and/or our licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal, non-commercial use.
Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site. You may download and/or print one copy of individual pages for personal, non-commercial use provided all copyright and proprietary notices remain intact.
Your License to Us
By posting or submitting any material to us via the Site or other digital venues, you represent that you own the material or have obtained the necessary permissions. You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, create derivative works from, distribute, and publicly perform or display such material.
Disclaimers
We may provide links to third-party sites. Linking does not imply endorsement. The information, products, and services offered on or through the Site are provided “as is” and without warranties of any kind, either express or implied, to the fullest extent permitted by law.
Indemnification
You agree to indemnify and hold harmless Capital Clear Pool Service, its affiliates, and their respective officers, directors, agents, and employees from claims, damages, liabilities, costs, and expenses arising out of or related to your breach of these Terms of Service.
Online Commerce
Certain sections of the Site may allow you to purchase products and services from third-party vendors. We are not responsible for the quality, accuracy, or reliability of third-party products or services. Any dealings with third-party vendors are solely between you and the third party.
Registration & Passwords
Some features may require account registration. You agree to provide accurate information and to maintain the confidentiality of your login credentials. If you suspect unauthorized use of your account, notify us at [email protected].
Termination
We reserve the right to terminate or suspend access to the Site without notice if we determine that you have violated these Terms of Service or engaged in unlawful or inappropriate conduct.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of California.
If you prefer the original “binding arbitration” clause from your template, tell me and I’ll add it back in exactly, styled the same.
Changes to Terms of Service
We may update these Terms of Service from time to time. The latest version will always be available on our website with the effective date.
Contact Us
Capital Clear Pool Service
Operated by OV Elevate LLC
Local Phone: (916) 740-7404
Toll-Free Phone: (866) 306-3063
Email: [email protected]
Website: https://capitalclearpool.com
By using our website and services, you consent to these Terms of Service.
